The Cost of Spam & Bulk Email, Some Solutions
Your comments and suggestions are most welcome!
- Implement a corporate acceptable use policy and enforce it.
- Edicts don't work. Explain the problems to employees. The vast majority will cooperate once they understand the issues.
- Ultimately, the company determines what is unacceptable email or spam. The Can Spam Act is irrelevant to the issue.
- The company has an absolute right to control how employees use company email addresses.
- Use our DNSBL. It filters out what is commonly referred to as "main sleeze spam." In the alternative, install your own blacklist and maintain it.
- Someone should be delegated to at least scan mail server logs. The activities of the most abusive employees become very apparent.
- Once a policy is implemented, change the email addresses of those employees who receive a great deal of spam or bulk email out of policy. I have found that they will usually welcome the change. Delete the old address from the recipient table. One week should be enough time for an employee to notify their contacts.


